Start21 Size Charts support

Email hello@start21.online and we’ll reply within 1 business day.

Getting started

1. Open the app and click New chart. Start from a template or paste cells from a spreadsheet.
2. Under “Show this chart on”, choose collections, products, product types or tags, then save.
3. Click Open theme editor to add the Size chart block to your product page, then save the theme.

Common questions

Where are my charts stored?

In your store, as metaobjects (Content › Metaobjects › Size chart). You keep them if you uninstall.

Can shoppers switch between cm and inches?

Yes. Numbers in the chart are converted when the shopper switches units.

I added a new product to a collection

It gets the chart automatically within a minute.